{"id":54564,"date":"2026-07-24T05:23:45","date_gmt":"2026-07-24T05:23:45","guid":{"rendered":"https:\/\/env-sitematecom-staging2.kinsta.cloud\/?p=54564"},"modified":"2026-07-24T05:23:45","modified_gmt":"2026-07-24T05:23:45","slug":"rfi-software","status":"publish","type":"post","link":"https:\/\/env-sitematecom-staging2.kinsta.cloud\/au\/quality\/rfi-software\/","title":{"rendered":"RFI Software"},"content":{"rendered":"","protected":false},"excerpt":{"rendered":"","protected":false},"author":10,"featured_media":0,"comment_status":"open","ping_status":"","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":"","rank_math_title":"RFI in Construction Software | Sitemate","rank_math_description":"Manage rfi in construction from issue capture to resolution. Sitemate automates RFI documentation, photo linking, and compliance tracking in one platform.","rank_math_canonical_url":"","rank_math_focus_keyword":""},"categories":[1],"tags":[],"industry":[],"product":[78],"region":[145],"system":[90],"content_type":[106,150],"class_list":["post-54564","post","type-post","status-publish","format-standard","hentry","category-uncategorized","product-dashpivot","region-global","system-quality","content_type-app-software-page","content_type-use-case"],"acf":{"usecase_lp_buttons":{"name":"RFI Software","systems":"Quality"},"usecase_lp_name":"RFI Software","usecase_lp_hero_header":"","usecase_lp_hero":{"name":"RFI","intro":"<p>Sitemate's RFI Software is powered by Dashpivot, and allows site teams to easily log requests for information at the job site. Storm, Sitemate's AI agent, can fill out RFIs with query details, drawing references, and even photos, then site supervisors can review, edit, and sign off directly on the form via e-signature.<\/p>","vimeo_url":"1195269902"},"usecase_lp_issue_card_1":{"icon":"[fl_builder_insert_layout id=51916]","title":"Time-consuming manual RFI creation","description":"<p>Engineers using paper-based forms or emails take a long time to draft and send requests for information.<\/p>"},"usecase_lp_issue_card_2":{"icon":"[fl_builder_insert_layout id=51937]","title":"Delays in getting responses to RFIs","description":"<p>Paper-based or email-based RFIs are easy to lose in inboxes, which can hold up responses and delay work on site.<\/p>"},"usecase_lp_issue_card_3":{"icon":"[fl_builder_insert_layout id=51919]","title":"Missing and disconnected RFI records","description":"<p>RFIs sent through emails or paper forms can be hard to track, leaving teams without a clear record of what was asked and answered.<\/p>"},"usecase_lp_issue_card_4":{"icon":"[fl_builder_insert_layout id=51923]","title":"Disputes due to poor RFI tracking","description":"<p>Without a clear record of RFIs and responses, disputes over delays or design clarifications become difficult to resolve.<\/p>"},"usecase_lp_solution":"Sitemate's RFI Software is powered by Dashpivot and removes the need for email chains and paper-based tracking by capturing requests and responses digitally, right as they happen.","usecase_lp_solution_card_1":{"icon":"[fl_builder_insert_layout id=52014]","title":"AI-assisted RFI creation","description":"<p>Storm can help turn user prompts into a complete RFI, pre-filled with details specific to user input.<\/p>"},"usecase_lp_solution_card_2":{"icon":"[fl_builder_insert_layout id=52030]","title":"Quick responses tracked in one place","description":"<p>Engineers and stakeholders can respond to RFIs directly from their mobile device, so requests don't get lost across email chains.<\/p>"},"usecase_lp_solution_card_3":{"icon":"[fl_builder_insert_layout id=52048]","title":"Supervisor review before RFIs are closed out","description":"<p>All RFIs and their responses are routed to supervisors for review and sign-off before being closed out.<\/p>"},"usecase_lp_solution_card_4":{"icon":"[fl_builder_insert_layout id=52036]","title":"One central digital storage","description":"<p>RFI Software uses Dashpivot's cloud storage system where all RFIs and responses are stored. Looking into previous records can be done with a few taps and clicks.<\/p>"},"usecase_lp_ai_steps":{"heading":"RFI management with the power of AI","intro":"Sitemate's AI agent Storm is integrated into the RFI Software to further streamline the process. Storm can immediately scan voice recordings and photos and directly auto-populate fields in the RFI. Personnel will only need to review the RFI before it's submitted.","step_1":{"icon":"[fl_builder_insert_layout id=52014]","title":"Feed Storm the RFI details","content":"<p>Personnel raising the RFI can use the voice recording feature while they describe the query and take photos of the drawing, spec, or site condition in question, eliminating the need to manually input information.<\/p>"},"middle_steps":[{"icon":"[fl_builder_insert_layout id=52036]","title":"Data mapping","content":"<p>Storm extracts insights from user input, voice notes, and photos, sorts the raw data, and uses those insights to populate the right data fields of the RFI.<\/p>"},{"icon":"[fl_builder_insert_layout id=52030]","title":"Review of RFI draft","content":"<p>Personnel raising the RFI should review the auto-populated fields to ensure everything is correct, and add any missing context.<\/p>"}],"final_step":{"icon":"[fl_builder_insert_layout id=52048]","title":"Project manager review and approval","content":"<p>Project managers will then review the RFI for accuracy before approving it for submission to the relevant party. Any missing information will first be flagged for follow-up before the RFI is sent out.<\/p>"}},"usecase_lp_how_sitemate_helps":{"intro":"Streamlining the Request for Information (RFI) Process","content":"<ul>\n<li>Storm and AI Form Fill help workers turn prompts, photos, and voice notes into a formal RFI in seconds<\/li>\n<li>Available on any device, the RFI Software lets teams log questions, drawings, and supporting details right on their mobile phones or desktop, right when clarification is needed<\/li>\n<li>Pre-built templates guide teams through what to capture, so nothing gets missed<\/li>\n<li>Digital timestamping and photo capture streamline traditional manual admin work when creating and tracking RFIs<\/li>\n<li>Stakeholders and project managers get notified immediately of new RFIs when the RFI is submitted or responded to<\/li>\n<\/ul>"},"usecase_lp_understanding":{"title_1":"What is an RFI Software?","description_1":"An RFI Software is a tool that project teams use to create and manage requests for information, documents used to raise questions or clarify details about the design, specification, or scope of work. These requests are usually raised when there is a gap or conflict in the project documents, and cover details on the question raised, the party responsible for answering, and the response provided. With an RFI Software, teams can keep a digital record of these requests, as well as the time taken to close them out.","title_2":"What does an RFI Software help record?","steps":[{"repeater":"General information like project name, site location, and date raised"},{"repeater":"Question or issue raised, and the drawing or specification it relates to"},{"repeater":"Party raising the RFI and party responsible for the response"},{"repeater":"Priority or urgency of the request"},{"repeater":"Response provided and any supporting documentation"},{"repeater":"Status tracking, from open to answered and closed"},{"repeater":"Supporting photos and attachments"}],"title_3":"Why are RFIs important?","description_3":"RFIs are important because they are a means by which project teams can raise questions or conflicts in the project documents, and get a formal response before work proceeds. These questions can arise from factors like incomplete drawings, conflicting specifications, or unforeseen site conditions. \nThis is especially relevant to industries like construction, where proceeding with the wrong assumption can lead to costly rework or delays. Additionally, RFI records serve as a basis for project teams when resolving disputes over instructions given, or delays caused by a slow response."},"usecase_lp_setup":{"video_id":"1196652094","first_step_title":"Set up RFI templates","first_step_description":"First, you will need to create the templates that will be used as standard forms for all your requests for information. Supervisors can create these forms in Dashpivot, where they can add fields for project details, question description, priority level, responsible personnel, and response deadline.","repeater":[{"middle_step_title":"Use Storm to fill out RFI templates","middle_step_description":"<p>Storm captures insights and context from all sorts of user input. Manual user prompts, voice notes, photo analysis, and automatic location and time capture are all taken into account in the form.<\/p>"},{"middle_step_title":"Set up notifications","middle_step_description":"<p>Set up the notification workflow within Dashpivot to send automatic alerts to supervisors and project managers as soon as RFIs are logged.<\/p>"},{"middle_step_title":"Train personnel","middle_step_description":"<p>Train personnel on how to use the RFI Software, especially on how to input data, photos, and voice recordings, collect signatures, and review the auto-populated fields.<\/p>"}],"last_step_title":"Go live with the RFI Software","last_step_description":"Deploy the RFI Software and start running consistent, well-documented RFIs."},"usecase_lp_case_study_selector":"[fl_builder_insert_layout id=52119]","usecase_lp_flowsite":{"title":"Extract insights from the RFI Software with Flowsite","description":"Flowsite automatically transfers completed RFI data from Dashpivot into tracking dashboards and client reporting systems, removing the need for manual re-entry. Project and client teams get real-time visibility of open and closed RFIs, so queries can be reviewed and resolved with minimal admin work."},"usecase_lp_comparison":{"row_1":{"title":"Form access","dashpivot":"Instant access to RFI forms by scanning a QR code","paper":"Requires asset identification and printing of forms"},"row_2":{"title":"Data gathering","dashpivot":"Storm auto-populates fields using photos and voice recordings","paper":"Manual data entry, which is time-consuming"},"row_3":{"title":"Question and response tracking","dashpivot":"Questions and responses linked together and tracked in one place","paper":"Requires manual matching of replies to the original request"},"row_4":{"title":"Escalation","dashpivot":"Automated notifications escalate overdue or critical RFIs immediately to supervisors","paper":"Requires manual hand-offs"},"row_5":{"title":"Storage","dashpivot":"RFIs stored in the cloud, accessed by searching or filters","paper":"Requires bulky binders, cabinets, and manual searching"},"row_6":{"title":"Supervisors' approval","dashpivot":"Supervisors notified for approval immediately via app notifications","paper":"Requires physical sign-offs, which can delay approvals"},"row_7":{"title":"Audit readiness","dashpivot":"All RFIs immediately available for auditing","paper":"Requires manual compiling"},"row_8":{"title":"","dashpivot":"","paper":""},"row_9":{"title":"","dashpivot":"","paper":""}},"usecase_lp_faq":{"title":"Frequently asked questions about the RFI Software","repeater":[{"question":"Does Dashpivot work even if offline?","content":"<p>Yes, Dashpivot can work even without internet connectivity. It stores all collected data, like photos and comments, in the phone and automatically syncs when connectivity returns.<\/p>"},{"question":"How does AI help when raising an RFI?","content":"<p>Sitemate's AI assistant Storm can extract data from photos and voice recordings and auto-fill the relevant fields on the request. This process eliminates manual data entry, which significantly streamlines how teams use RFI software on site.<\/p>"},{"question":"Can I generate dashboards from logged RFIs?","content":"<p>Yes, the app can generate dashboards based on collected data from submitted RFIs. Supervisors and managers can easily track open, overdue, and answered requests without the need to manually compile records from email threads.<\/p>"},{"question":"Can multiple people contribute to the same RFI?","content":"<p>Yes, site staff, engineers, and project managers can all add information to the same RFI. All edits are saved and timestamped, as long as contributors have the right permissions.<\/p>"},{"question":"What happens to the workflow when an RFI response is overdue?","content":"<p>Dashpivot's notification system alerts the assigned reviewer once an RFI passes its due date. From there, the manager can escalate to another reviewer or flag the task as delayed until a response is logged.<\/p>"}]},"usecase_lp_revisions":[{"date":"2026-07-24","version":"26-02-v1","author":"Ron","description":"Updated the Themer layout and included Storm in the content."}],"app_page_name":"RFI Software"},"custom_permalink":"quality\/rfi-software","_links":{"self":[{"href":"https:\/\/env-sitematecom-staging2.kinsta.cloud\/au\/wp-json\/wp\/v2\/posts\/54564","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/env-sitematecom-staging2.kinsta.cloud\/au\/wp-json\/wp\/v2\/posts"}],"about":[{"href":"https:\/\/env-sitematecom-staging2.kinsta.cloud\/au\/wp-json\/wp\/v2\/types\/post"}],"author":[{"embeddable":true,"href":"https:\/\/env-sitematecom-staging2.kinsta.cloud\/au\/wp-json\/wp\/v2\/users\/10"}],"replies":[{"embeddable":true,"href":"https:\/\/env-sitematecom-staging2.kinsta.cloud\/au\/wp-json\/wp\/v2\/comments?post=54564"}],"version-history":[{"count":1,"href":"https:\/\/env-sitematecom-staging2.kinsta.cloud\/au\/wp-json\/wp\/v2\/posts\/54564\/revisions"}],"predecessor-version":[{"id":54565,"href":"https:\/\/env-sitematecom-staging2.kinsta.cloud\/au\/wp-json\/wp\/v2\/posts\/54564\/revisions\/54565"}],"wp:attachment":[{"href":"https:\/\/env-sitematecom-staging2.kinsta.cloud\/au\/wp-json\/wp\/v2\/media?parent=54564"}],"wp:term":[{"taxonomy":"category","embeddable":true,"href":"https:\/\/env-sitematecom-staging2.kinsta.cloud\/au\/wp-json\/wp\/v2\/categories?post=54564"},{"taxonomy":"post_tag","embeddable":true,"href":"https:\/\/env-sitematecom-staging2.kinsta.cloud\/au\/wp-json\/wp\/v2\/tags?post=54564"},{"taxonomy":"industry","embeddable":true,"href":"https:\/\/env-sitematecom-staging2.kinsta.cloud\/au\/wp-json\/wp\/v2\/industry?post=54564"},{"taxonomy":"product","embeddable":true,"href":"https:\/\/env-sitematecom-staging2.kinsta.cloud\/au\/wp-json\/wp\/v2\/product?post=54564"},{"taxonomy":"region","embeddable":true,"href":"https:\/\/env-sitematecom-staging2.kinsta.cloud\/au\/wp-json\/wp\/v2\/region?post=54564"},{"taxonomy":"system","embeddable":true,"href":"https:\/\/env-sitematecom-staging2.kinsta.cloud\/au\/wp-json\/wp\/v2\/system?post=54564"},{"taxonomy":"content_type","embeddable":true,"href":"https:\/\/env-sitematecom-staging2.kinsta.cloud\/au\/wp-json\/wp\/v2\/content_type?post=54564"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}